About the Hotline
The National Disability Abuse and Neglect Hotline is an Australia-wide telephone hotline for reporting abuse and neglect of people with disabilities using government funded services. Allegations are referred to the appropriate authority for investigation.
The National Disability Abuse and Neglect Hotline is fully funded by the Australian Government through the Department of Families, Community Services and Indigenous Affairs.
The Hotline was launched by the Hon Senator Amanda Vanstone on 29 October 2001 to help safeguard the rights of these people using Commonwealth, State or Territory funded services.
Anyone can call the Hotline to report cases of abuse or neglect or to find out more about the service. The Hotline is open from 8am to 8pm across Australia, seven days a week.
Cases of abuse and neglect can include physical, sexual, psychological, legal and civil abuse, restraint and restrictive practices, or financial abuse. It can also include the withholding of care and support which exposes an individual to harm.
Types of government funded services used by people with disabilities include open or supported employment, accommodation, community and respite care services.
As part of an effort to improve Australian government-funded disability services, the Australian Government Department of Families, Community Services and Indigenous Affairs will analyse statistical information from the service.
Alternate format sources
Information on the National Disability Abuse and Neglect Hotline is also available in alternate formats. These include Braille, audio cassette and large print.
Contact the Hotline below if you would like the information in any of these formats.
National Disability Abuse and Neglect Hotline
1800 880 052
TTY:1800 301 130
NRS: 1800 555 677
TIS: 131 450