Further Help
This page includes links to many of the key Australian disability related Internet sites. It provides contact details for major Australian, State and Territory Government agencies responsible for disability services around Australia.
Links and contact details for peak and other community organisations working in the disability area including disability advocacy and complaints handling organisations are provided to assist you.
Links to other Internet sites are for your convenience. These links do not constitute endorsement by the Australian Government of material at those sites, or any associated organisation, product or service.
Please let us know of other useful organisations and Internet links that could be added to this site, by emailing webmaster@disabilityhotline.org.
Australian Government | State/Territory Governments | Disability organisations | Complaints handling organisations
Australian Government
- Australian Government Department of Families, Community Services and Indigenous Affairs (FaCSIA)
- Office of Disability
- Centrelink
State/Territory Governments
New South Wales
Queensland
Victoria
Western Australia
Northern Territory
Tasmania
Australian Capital Territory
South Australia
Disability organisations
Organisations providing individual advocacy services
By acting on behalf of a person with a disability, individual advocacy services can help to have complaints heard and acted upon.
New South Wales
- Disability Advocacy Service Hunter
- Disability Complaints Service of NSW
- Multicultural Disability Advocacy Association of NSW
Northern Territory
Queensland
South Australia
Victoria
- Action for Community Living
- Action on Disabilities in Ethnic Communities
- Barwon Disability Resource Council
- Disability Employment Action Centre
- Disability Rights Victoria – Physical and Multiple
- Headway Victoria Advocacy Service
- South West Advocacy Association
- Victorian Advocacy League for Individuals with Disability
- Victorian Mental Illness Awareness Council
Western Australia
Peak Organisations
National
- Australian Association of the Deaf
- Blind Citizens Australia
- Deafness Forum
- National Council on Intellectual Disability
- National Ethnic Disability Alliance
- Women with Disabilities Australia
- Physical Disability Council of Australia
Australian Capital Territory
New South Wales
- Brain Injury Association of NSW
- NSW Association of the Deaf
- NSW Council for Intellectual Disability
- People with Disabilities (NSW) Inc
- Physical Disability Council of NSW
Northern Territory
Queensland
South Australia
Victoria
Western Australia
Complaints handling organisations
These organisations receive, investigate and conciliate or resolve complaints.
Aged Care Complaints
National
Disability Services Complaints
Australian Capital Territory
New South Wales
Northern Territory
Western Australia
Health Services Complaints
Australian Capital Territory
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia
Human Rights / Anti-discrimination Agencies
These agencies investigate and conciliate complaints regarding discrimination or rights infringements.
National
Australian Capital Territory
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Western Australia
Ombudsman Offices
Ombudsmen receive and investigate complaints about government departments, public sector agencies and statutory authorities.